Privacy Policy
We, Playtherapycentre.ae (“Playtherapycentre.ae”, “us”, “we”, or “our”), respect the privacy of all of our users and members (“customers”) and are committed to protecting information collected through our website applications, content, and/or platform (collectively referred to as “our website”).
When you use our website or any of our services, we may collect personal information about you in a variety of ways. In conjunction with our Terms and Conditions, we provide this statement and our privacy policy ("Privacy Policy") to help you understand what we may do with any personal information we obtain from you. This Privacy Policy does not apply to data we collect or use about you through channels other than our website.
Purpose
This Privacy Policy explains how we use all of the information you provide, how we use and disclose that information, the steps we take to protect that information, and the rights you have as a customer in relation to your information.You expressly consent to all of the terms listed below by agreeing to this Privacy Policy. This Privacy Statement should be read in conjunction with our Terms of Service.
Registration
If you are under the age of 18, you must obtain the consent of your parent or guardian before registering. You agree to provide complete, accurate, and up-to-date information about yourself, as well as to promptly update such information if anything changes. We reserve the right to change our registration or subscription requirements at any time. We will not be liable, directly or indirectly, for any loss or damage of any kind incurred as a result of, or in connection with, your failure to comply with this paragraph.
Privacy and Security
1 What types of Personal Information do we collect?
When you interact with our website, we collect certain information. For example, our website may collect "Personal Information," which is any information that can be used to identify, directly or indirectly, an individual. Our website may also collect data that does not specifically identify you.
The following is a list of Personal Information about you that we may collect and process:
- Information you provide by filling out forms on our website, such as when you register or subscribe to any services, including but not limited to interactive services (such as individual classes, joint classes, blogs, chat rooms, message boards, or other user forums); Take part in a competition or promotion, fill out a survey, or report a problem with our website: Identification information, contact information, a postal address, and an email address;
- Your correct date of birth, which we may require you to submit accurately in order to prevent you from accessing our website if you are not of legal age to use the services available on our website;
- Any information you give us when you contact us or send us an e-mail;
- Your name, email address, phone numbers, home address, shipping address(es), and credit/debit card billing address(es) that are all required to identify you.
- Payment information (for example, credit card details or other payment details that you must provide in order to receive the services provided by us) and your taste, preferences, and goals;
- We may send one or more cookies (small text files containing a string of alphanumeric characters) to your computer when you visit our website. Session cookies and persistent cookies may be used. When you close your browser, a session cookie is deleted. After you close your browser, a persistent cookie remains and may be used by your browser on subsequent visits to our website. Persistent cookies can be removed/ Please keep in mind that if you delete or refuse to accept cookies from our website, you may be unable to fully utilize the features of our website.
You can access and review your Personal Information by sending an e-mail (hello@playtherapycentre.ae) to our personnel via our website, who will gladly assist you with your request.
If your Personal Information changes in any way or is incorrectly provided, you should immediately update or correct it (as applicable) by e-mailing our personnel, who will be happy to assist you.
2 - What are the purposes for which we use your Personal Information?
The above-mentioned Personal Information is collected by us for the following purposes:
- For the purpose of managing your account: to manage your account and, in general, to serve your requests,
- Based on the data subject's consent: to send you our newsletters and information about special offers or promotional offers that may be of interest to you.
- For the purposes of pursuing our legitimate interests: to better understand your interests and concerns, to better understand how you use our products, for internal marketing and demographic studies: we may use your information to improve our data collection cards and services, as we believe it is also in our legitimate interest to better serve you and respond to your needs.
- We may use information for security purposes to protect our company and our clients from fraud, theft, or other wrongdoing that may affect our activity, as it is in our legitimate interest to ensure the security of our activity.
3 – Whom do we share your Personal Information with?
Personal information you provide may be disclosed to a credit reference or fraud prevention agency, which may keep a record of that information in accordance with applicable law. Please be aware that if we are asked to provide your Personal Information by any regulatory or government authority investigating any suspected activity, we will do so in accordance with applicable law.
We may disclose Personal Information on a need-to-know basis from time to time:
To our service providers and subcontractors, including our affiliates, who are retained to perform functions on our behalf or provide services to us, such as: online classes; marketing and advertising; data processing; software development; information technology and office services; legal, accounting, audit, and other third-party service providers; and further provided that such service provider does not collect, use, or disclose personal information for any purpose other than delivering services to us; and further provided that such service provider does not collect, use, or disclose personal information for any purpose.
To any potential seller or buyer of our company or assets;
If we are required to disclose or share your personal data in order to enforce or apply these terms and conditions and other agreements, to pursue available remedies or limit the damages that we may sustain, or to protect our rights, property, safety, or security, as well as the rights, property, safety, or security of our employees, agents, contractors, customers, visitors to our website, or others. This includes exchanging information with other companies and organizations for the purposes of preventing fraud and lowering credit risk.
4 – Who do we give your Personal Information to?
Personal Information we collect about you may be transferred to affiliates, service providers, and business partners located within and outside the GCC to whom Personal Information is disclosed, including entities located outside of the GCC which may not have an adequate level of protection, in certain cases and for data hosting purposes.
5 – How long do we retain your Personal Information?
Personal information collected for the purposes described herein will be kept only for as long as is required for the purposes of your commercial relationship with us or to comply with our legal obligations. If a judicial action is initiated, Personal Information may be retained until the conclusion of the action, including any potential appeal periods, and will then be deleted or archived as permitted by applicable law. Your Personal Information will not be kept in a form that allows you to be identified for any longer than is reasonably required by us for the purposes for which it was collected or processed, or as required by applicable laws.
6 – Your legal rights
You have the following rights, subject to applicable law:
Access to information : You have the right to ask us whether we process your Personal Information and, if so, to request access to that Personal Information, including the categories of Personal Information processed, the purpose of the processing, and the recipients or categories of recipients.
Right to rectification: You have the right to have inaccurate or incomplete Personal Information corrected.
Erasure right :You may have the right to request that we delete your Personal Information.
The right to limit processing: In certain circumstances, you may be able to request that we limit the processing of your Personal Information.
Data portability is a legal right. You may be entitled to receive your Personal Information that you have provided to us in a structured, commonly used, and machine-readable format, as well as the right to transmit that data to another entity.
The right to object and the rights associated with automated decision-making. Under certain conditions, you may have the right to object to the processing of your Personal Information by us at any time on grounds relating to your specific situation, and We may be required to stop processing your Personal Data.
The right to provide instructions for the storage, deletion, or disclosure of your Personal Information following your death.If the processing of your Personal Information is based on your consent, you may withdraw any consent you previously provided to us at any time. The withdrawal of consent has no bearing on the legality of processing based on consent prior to its withdrawal. To exercise these rights, please contact our staff via our website.You may also file a complaint with the appropriate data protection supervisory authority.
7 – Data Safety
To protect the integrity and security of your personally identifiable information, we employ commercially reasonable physical, managerial, and technical safeguards. However, we cannot guarantee or warrant the security of any information you transmit and you do so at your own risk. We make commercially reasonable efforts to ensure the security of our systems once we receive your transmission of information. Please keep in mind, however, that this does not guarantee that such information will not be accessed, disclosed, altered, or destroyed as a result of a breach of any of our physical, technical, or managerial safeguards. If we become aware of a security system breach, we may attempt to notify you electronically through our website.
8 – Policy Changes
We reserve the right to change this Privacy Statement at any time. Our Privacy Policy may be updated from time to time to reflect changes in the way we process your Personal Information. Any changes to this Privacy Policy will become effective once they are published on our website. As required by law, we will notify you of any material changes. Please read the Privacy Statement and return on a regular basis.
This Privacy Statement may be translated into multiple languages. If there is a conflict between the English text and the other language text, the English text will take precedence.
